Incident Response Retainer
A four-hour response commitment with a pre-agreed team, contract and access model, so the paperwork is done before the incident.
Start in the portal
Sign in, complete the intake form for this service, then pay the engagement fee before submitting. You can save a draft so your answers are not lost.
- Renews
- Every 12 months
Regulatory and standards basis
This engagement is performed against the following instruments. Each is cited in the deliverable at the point it is relied on.
- NIST SP 800-61 Rev. 2
- CBN Risk-Based Cybersecurity Framework incident reporting requirements
- Nigeria Data Protection Act 2023 breach notification requirements
Who this is for
- Firms holding customer data or funds
What you receive
- 01Four-hour response commitment with named responders
- 02Annual incident response plan review and tabletop exercise
- 03Incident handling, containment and forensic support
- 04Regulatory notification support
How the engagement runs
Phase 1
Onboarding
Appointment, regulator notification where required, and a handover of existing programme material.
Phase 2
Steady state
The named role-holder discharges the function: reviews, decisions, filings and escalations.
Phase 3
Reporting
Monthly management information and quarterly board reporting.
Phase 4
Review
Annual programme review, with the engagement rolling on a 12-month term.
Questions
Who approves the deliverable?
A named member of the engagement team reviews it and a partner approves it. Their name, title and credentials are printed on the report, and the approval is recorded against the engagement in the portal.
What is the minimum term?
Twelve months for retainer-style work, renewed from the portal with prior answers pre-filled.
What happens next year?
The portal reminds you 90, 60 and 30 days before it is due, and you start a new version of this engagement pre-filled from the answers you gave last time. You update only what has changed, and you see a side-by-side of what changed before you submit.
Where do our documents live?
In private storage, accessible only through short-lived signed links, with every view and download logged. Nothing is attached to email. Our security posture and data residency are published on the trust page.
How do we pay?
Sign in to the portal, choose this service, complete the intake form, then pay by card through Stripe. You can save a draft at any time before payment.
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